Frequently Asked Questions
Everything you need to know about your Nails Inc order and products.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Are your nail polishes vegan and cruelty-free?
Yes, all Nails Inc products are 100% cruelty-free and the majority of our range is vegan-friendly. Please check the specific product description for the vegan seal.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return label.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you offer international shipping?
Currently, we ship to the United Kingdom, United States, and select European countries. Shipping rates and delivery times vary by location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.